Skip to:

Making a complaint

This DLF Facstheet provides advice on how to make a complaint if you have problems with a piece of equipment or are unsatisfied with your experience when buying equipment or receiving an assessment from your Local Authority.


You will need Adobe's Acrobat Reader to view PDFs. Download it free of charge from the Adobe website or, for people with visual disabilities, visit Access Adobe.

Sponsorship opportunities

If you are a manufacturer or supplier who would like to sponsor one of our factsheets please contact our Marketing department.

Terms of use

All factsheets are copyright to the Disabled Living Foundation and must not be changed, resold or quoted from without reference to DLF and prior written permission. Factsheets may be downloaded and printed freely for individual use (although we always welcome donations in support of the production of these factsheets).

If you are an institution looking to distribute to a number of people, you may do so freely provided that the Factsheets are not altered in any way.

If you are interested in licensing content from any of DLF's Factsheets to use within you own materials (e.g. a website), please contact our Marketing Department.

Scroll to Top