Skip to main content


View all policies

Forum policy

Please take a moment to read the following Discussion Forum Policy. This should be read in conjunction with our User Policy and Privacy Policy. Please note that words that are defined in our User Policy also apply to this Discussion Forum Policy. If there is anything you do not understand, then please Contact Us.

This Discussion Forum Policy sets out certain rules that will govern your use of the discussion forums (the "Discussion Forums") available at www.dlf.org.uk, and also at www.bathingmadeeasy.com and www.dlf-data.org.uk (this "Website") including some guidelines that we hope you will find helpful.

The Discussion Forums are available to all users of this Website ("Forum Users") and are provided to give you the chance to discuss your equipment needs with other users and ask for advice from our advice team. As in a real community, Forum Users are asked to respect other Forum Users and their rights.

The Discussion Forums are divided into different rooms, with each room dedicated to particular topics of discussion. Please ensure that any discussions you begin are started in the appropriate room so that other people know where to look for them.

1. Discussion Forum Policy

Your access and use of the Discussion Forums is subject to your acceptance of, and compliance with the provisions of this Discussion Forum Policy and any other legal notices and/or instructions which may appear in the Discussion Forums (including in any messages or attachments posted on a Discussion Forum) from time to time.

IMPORTANT:  By accessing and using the Discussion Forums you will automatically be taken to have read, understood and accepted this Discussion Forum Policy.  If you do not agree to be bound by this Discussion Forum Policy, please cease to access any Discussion Forums.  If you fail to observe any of the provisions of this Discussion Forum Policy, we reserve the right, at our discretion and without notice, to remove or edit any messages you may have left on a Discussion Forum and/or to exclude you (either temporarily or permanently) from the Discussion Forums and/or terminate your access to all or any parts of this Website, depending on the nature and severity of your breach.

This Discussion Forum Policy may be amended from time to time, and we therefore suggest that you review it periodically.

2. Posting a Message on a Discussion Forum

When posting ("Posting") a message or a reply (including attachments) ("Message") on any Discussion Forum, you will be asked to provide the following information:

  • Name - This will be published alongside your Message so feel free to only enter your first name;
  • Email address – This will not be published without your consent but we will use it to identify and contact you if necessary; (A genuine email address must be used for registration purposes.)
  • Location – Once again this will be published alongside your Message to enable geographical queries to be responded to more effectively.  Please do not insert your home address; your town, city or county will suffice, and in any case, please note that you are not obliged to provide this information; 
  • Topic Title – This is only required if you are starting a new topic thread; and
  • Text – This will of course be published.  You are responsible for ensuring the safety of your personal information and we therefore recommend that you do not include your full home address, job title, telephone number or other more sensitive personal information in any Messages, unless you are entirely satisfied that such information should be made public.  In particular, please remember that your email address may contain personal information about you such as your name and where you work.

3. Rules for using the Discussion Forums

  • General Behaviour - Forum Users must not transmit to any Discussion Forum ("Post") any Message, or knowingly receive via a Discussion Forum ("Access") any Message that is unlawful, illegal, fraudulent, offensive, threatening, abusive, harassing, tortuous, indecent, obscene, defamatory, invasive of another's privacy, or discriminatory whether racially, ethnically, sexually, religiously or otherwise, or which may incite or instruct any person or organisation to undertake such activities.
  • Use of Language – Forum Users must not Post or Access Messages containing language that is in any way unlawful, threatening or offensive.  This includes the use of swear-words, bad language and offensive nicknames.
  • Breach of Confidence – Forum Users must not Post or Access Messages that might in any way breach the confidence of another individual.  For example, an email received from an individual cannot be placed on a Discussion Forum without first obtaining that individual’s consent.
  • Breach of Intellectual Property – Forum Users must not Post or Access Messages that might in any way infringe any patent, trade mark (including Trade Marks), trade secret, copyright, database right or other similar right of any person.
  • Impersonation – Forum Users must not impersonate any person or identity, falsely state or otherwise misrepresent their affiliation with a person or organisation or disguise the origin of any content of a Message.
  • Viruses – Forum Users must not Post or Access Messages that might contain computer viruses or any other computer code, or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware, or telecommunications equipment.
  • Illegal and Harmful Activities – Forum Users must not Post or Access Messages relating to (or including links to) pirated software (including computer games), counterfeit goods or any other material which is, or might reasonably considered to be, illegal or otherwise harmful.
  • Pornography – Forum Users must not Post or Access Messages relating to (or including links to) any kind of pornography.
  • Personal Data – Forum Users must not Post any messages containing another person’s personal information (including but not limited to their name, home address, job title, telephone number or other contact details) without first obtaining the relevant person’s consent, nor may a Forum User use the Discussion Forums to collect or store personal information concerning other persons.

4. Monitoring

In order to provide Forum Users with general support and advice in relation to their use of the Discussion Forums and for security and abuse-management reasons, we reserve the right to:

  • access and monitor the use of Discussion Forums and any Messages Posted on them; and
  • take whatever other steps we consider are necessary to protect our Forum Users, including editing or removing any Messages or suspending or discontinuing any Discussion Forums and
  • revoke your status as a User or otherwise limit your right of access to this Website at any time where you have materially or persistently breached this Policy


We do not undertake to monitor every Message nor to monitor the conduct of every Forum User. Moderators will access the Discussion Forums from time to time in order to help ensure that other Forum Users are adhering to this Discussion Forum Policy.

5. Liability and Disclaimers

Please read carefully the paragraphs entitled “Disclaimers”, “Our liability” and “Your liability” in the User Policy, as they also apply to this Privacy Policy.

Please note that:

  • as the Discussion Forums consist largely of Messages Posted by Forum Users that are not employed or contracted by us, and as we do not monitor every Message nor the conduct of every Forum User, we can accept no liability in respect of the content of any Messages, including the accuracy or truthfulness of any such Messages or any responsibility for the consequences of your acting in reliance on such Messages, nor do we endorse any opinions expressed by any Forum Users in any Messages;
  • while we will take steps to edit or remove any Messages which are in breach of this Discussion Policy and which come to our notice, we cannot guarantee the prompt editing or removal of any Messages;
  • we reserve the right at our sole discretion to remove or edit Messages from the Discussion Forums or to suspend or discontinue any Discussion Forums at any time for any reason; and
  • we reserve the right, at our sole discretion, to deny any Forum User access to the Discussion Forums, without notice, for any breach of this Discussion Forum Policy and/or to terminate your access to all or any parts of this Website.

Back to top